We ship all Innovative Muscle orders out as quickly as possible and make returns easy.

Shipping

All orders are sent out on the same day or the next day. If you place your order on the weekend then it will be sent out on the Monday.

All parcels are sent out by a tracked mail service. Your tracking number will be sent to you within 48 hours of your order being sent out.

Please note: The expected delivery times below are given to us by the shipping companies, occasionally parcels are delayed. Please allow extra time for your order to arrive and check your tracking number before contacting us.

USA:

If you live in the USA (including Hawaii, Alaska and Puerto Rico), your order will be sent out by either UPS SurePost, UPS 2 day or USPS priority mail.

For mainland USA we have two options:

UPS SurePost

Expected delivery time: 2 – 6 working days

UPS 2 day

Expected delivery time: 2 working days

Orders to Hawaii, Alaska and Puerto Rico are sent by USPS priority

Expected delivery time: 5 – 10 working days

Orders made before 2pm PST will be sent out the same day. Orders made after 2pm PST will be sent out the next day.

ALL ORDERS OUTSIDE THE U.S:

-ORDERS TO OTHER COUNTRIES MAY VARY IN CARRIER/SHIPPING PRICE/ AND EXPECTED DELIVERY TIME-

PLEASE CONTACT OUR CUSTOMER SUPPORT TEAM FOR FURTHER ASSISTANCE.

Please note: International orders can be delayed or held up in customs. Allow extra time for your order to arrive and check your tracking number before contacting us.

We regularly send to all parts of the world. If you live in a country that has a local postal service then we can send to you. If you are still unsure, please contact our customer support team.

Returns

Returning unused and unwanted items is easy. Just contact our customer support team at customerservice@innovativemuscle.com within 7 days of receiving your order. They will give you the appropriate address to return your item(s).